FAQ
If your question is not answered below, please feel free to contact us and we will do our best to answer your questions.
Q: What are your store hours?
A: We are an online based store, orders can be placed 24/7. We do not have a brick and mortar shop at this time. Nonetheless, you can find us as a featured vendor in various weekly events and farmers markets. Furthermore, our delectable treats are available for purchase in several esteemed local stores and breweries. For more details, please explore our Events & Locations section.
Q: How long will my treats last?
A: We dehydrate all of our treats which gives them a shelf life of up to 6 months or longer if stored in the refridgerator.
Q: How do I store my treats?
A: We recommend storing our treats in the refrigerator or freezer for extra longevity. However, our treats can be stored anywhere as long as it is a cool, dry place.
Q: Do your treats have any added sugar?
A: All of our treats are made with all natural ingredients with no added sugar, salt or preservatives.
Q: Are your dog treats safe?
A: Yes, we take the safety of our dog treats very seriously. All of our treats are made with high-quality, natural ingredients and are carefully tested in a trusted laboratory to ensure they meet our safety and quality standards.
Q: How can I be sure that my dog will like your treats?
A: We understand that every dog has their own preferences when it comes to treats. That's why we offer a variety of different flavors and types of treats. Additionally, we offer customized orders that enable you to specify precisely what you want to be included in the treats.
Q: Do you offer any discounts or promotions?
A: Yes, we often offer discounts and promotions on our website. Be sure to follow us on social media to stay up-to-date on the latest deals.
Q: What is your return policy?
A: We want you and your dog to be completely satisfied with your purchase. If for any reason you're not happy with your order, please contact us within 14 days of receiving your order and we'll work with you to find a solution.
Q: How long does shipping take?
A: Delivery times vary depending on your location. We do our best to process and ship orders as quickly as possible. Once your order ships, you will receive an email notification including a tracking number, allowing you to track your package.
Q: Can I place a wholesale order?
A: Yes, we offer wholesale pricing for bulk orders. Please contact us for more information.
Q: Do you ship internationally?
A: Currently, we only ship within the United States. We hope to expand our shipping options in the future.